Services
- Details
- Written by: Boss Hoss
- Category: Uncategorised
- Hits: 56
Eight areas of work, three ways to engage. Pick the one that fits the job, and combine them as your needs change.
Fixed-scope project
A defined piece of work with clear deliverables and an agreed price: a gap analysis, a firewall upgrade, a policy set.
Prepaid support hours
Buy a block of hours and use it for anything on this list. Work that isn't a fixed-scope project, such as questions and unexpected issues, is drawn from your block. Top up when it runs low.
Ongoing advisory
A recurring engagement for steady, executive-level security guidance for a fraction of the cost of a full-time hire.
| Service | Fixed-scope project | Prepaid support hours | Ongoing advisory |
|---|---|---|---|
| Security response | |||
| Alert review & triage (business hours) | – | ✓ | ✓ |
| Incident investigation & root-cause analysis | ✓ | ✓ | – |
| Incident response support | – | ✓ | – |
| Vulnerability scanning | ✓ | ✓ | ✓ |
| Patch management | ✓ | ✓ | ✓ |
| Email, endpoint & identity protection solutions | ✓ | ✓ | – |
| Cisco security solutions & firewalls | |||
| Needs-based solution design & licensing guidance | ✓ | ✓ | – |
| Installation & configuration | ✓ | – | – |
| Hardened, pre-planned firewall configuration for small business | ✓ | – | – |
| Firewall management (Cisco Secure Firewall / FTD) | – | ✓ | ✓ |
| Best-practice & rule-base review | ✓ | ✓ | – |
| High availability & health checks | ✓ | ✓ | – |
| Firewall upgrades & migrations | ✓ | – | – |
| Ongoing support & tuning | – | ✓ | ✓ |
| VPN & remote access | |||
| VPN design & hardening review | ✓ | ✓ | – |
| IPsec VPN | ✓ | ✓ | – |
| Remote access VPN, including split-tunnel policy | ✓ | ✓ | – |
| PKI & certificate lifecycle management | ✓ | ✓ | – |
| Support & troubleshooting (uses prepaid hours) | |||
| Site-to-site VPN troubleshooting: tunnel negotiation and handshake failures, restoring a tunnel that stopped working | – | ✓ | – |
| Working with the other end of the link: your remote sites, partners, carriers and vendors | – | ✓ | – |
| Remote access VPN troubleshooting: connection, authentication and performance problems | – | ✓ | – |
| Firewall troubleshooting: traffic flows, NAT and rule problems, issues after a change | – | ✓ | – |
| Certificate problems: expired or mismatched certificates breaking VPN and TLS connections | – | ✓ | – |
| Cloud and hybrid connectivity troubleshooting (AWS, Azure) | – | ✓ | – |
| Performance, latency and packet-loss investigation | – | ✓ | – |
| Work outside business hours, by arrangement, at a premium rate | – | ✓ | – |
| Emergency support, by arrangement, at a premium rate | – | ✓ | – |
| Cloud security management | |||
| AWS secure architecture & account setup | ✓ | ✓ | – |
| AWS identity, network & hybrid connectivity security | ✓ | ✓ | – |
| Azure secure subscription setup & configuration review | ✓ | ✓ | – |
| Azure network & hybrid connectivity security | ✓ | ✓ | – |
| Multi-factor authentication for cloud access | ✓ | ✓ | – |
| Ongoing cloud security support and tuning | – | ✓ | ✓ |
| Governance, risk & compliance | |||
| Security & compliance gap analysis | ✓ | – | – |
| NIST compliance aid (CSF for small business, SP 800-37, 800-53, 800-207) | ✓ | ✓ | ✓ |
| Risk assessments & risk registers | ✓ | – | – |
| Policy & procedure development | ✓ | – | – |
| Audit readiness support | ✓ | ✓ | – |
| Virtual CISO advisory | – | ✓ | ✓ |
| Zero trust access | |||
| Zero trust design & roadmap, aligned with NIST SP 800-207 | ✓ | ✓ | – |
| Zscaler deployment & policy design (internet and private access) | ✓ | ✓ | – |
| Cisco zero trust deployment (Duo, Secure Access) | ✓ | ✓ | – |
| Migration from VPN to zero trust access | ✓ | – | – |
| Ongoing zero trust support and tuning | – | ✓ | ✓ |
| OpenClaw agentic assistant (coming soon) | |||
| Installation & initial setup | ✓ | – | – |
| Simple and custom task configuration | ✓ | ✓ | – |
| Hardened on-premise firewall plan for OpenClaw, with backup configuration, upgrades & patching | ✓ | ✓ | ✓ |
| Configuration & interface training | ✓ | ✓ | – |
| Additional task configuration & training | – | ✓ | – |
| Ongoing support | – | ✓ | ✓ |
Response work is performed during business hours. Work outside business hours, including emergency support, is available by arrangement at a premium rate. Cisco products are purchased through Cisco's authorized partners; we help you choose, deploy, and support them. Microsoft and Azure are trademarks of the Microsoft group of companies. AWS and Amazon Web Services are trademarks of Amazon.com, Inc. or its affiliates. Zscaler is a trademark of Zscaler, Inc. Cisco, Duo, and related product names are trademarks of Cisco Systems, Inc. and/or its affiliates.